Leading and Learning through COVID-19 - A Conversation with Susanne Kish

This week on the Caring Support Podcast, we talk with Healthcare Leader, Change Management & Efficiency Expert, Susanne Kish about her experience during the pandemic, how she led her team through the pandemic and the valuable lessons that she learned and wants to share with everyone in the hopes that we can be better prepared in the future.

 

Season 2, Episode 12

 

About Susanne Kish

Susanne started working in Hamilton, Ontario in Nuclear Medicine, as a Technologist at McMaster Hospital and maintained sidebar interests, Radiation Safety Officer, Professional Practice, and Quality Assurance Committee at the College of Medical Radiation Technologists of Ontario for several years and research imaging. By networking with all types of backgrounds, becoming engaged enriching her knowledge and her career grew. Working in regulations with Policies & Medical Directives, she increased her knowledge of Nursing Practice, and the needs of the Indigenous.

 

Susanne is a motivated individual, takes initiatives, and makes lasting improvements. This is a constant on her radar. She adored teaching students in the hospital, and was selected by many as a mentor, for healthcare projects with University of Toronto. She enjoys lecturing to large groups about the importance of bone density, to Kindergarten children about the importance of hand washing and what a Hospital is. She worked in the private sector with Healthcare IT, training Radiologists as a Program Manager to evaluating newly developed software. She returned to the professionalism of hospitals, there is no place like it!

 

The COVID Pandemic, was a piece of history that was unforgettable in Hospitals and she was a part of history, at St. Mary’s Hospital, in Kitchener. She was asked to manage the COVID Clinic, and it was a successful, well-run location. Every day was different, change was a constant from guidelines to process, and she enjoyed bringing a semblance of structure to the clinic while the global COVID crisis prevailed. She worked far too much at the time, and now the world of Healthcare has changed, and she is definitely glued to her seat for the changes to come, and they must, nothing can stay the same!